State Farm® Insurance Agent Rich Jones

"For a local company I expected more communication and community. I was sure wrong to have gone with this group. Horrible communication. No follow through. They say one thing and then do something differently. Trust was an assumption and boy I feel cheated."

"Rich is a GREAT GUY - On the rare occasion I lose a client to State Farm, I always feel warm and fuzzy inside if I know that client is with Rich - he's a great guy and while I don't know anything about State Farm, I'm confident he does. Cheers Rich!"

"Loved working with Sarah Clifford. She made it easy and made it stress/anxiety free. Only regret that I haven’t gone with State Farm from the beginning!"

"Tanner was the most knowledgeable and professional agent I have ever delt with"

"It has been such a pleasure working with Sarah Clifford for our home insurance in Vermont. She is friendly, knowledgeable and efficient - everything we are looking for in an insurance agent. Highly recommend."

"Sara was incredible. Super helpful, efficient and had tons of knowledge."

"Sarah was such a breath of fresh air in the process of finding affordable and comprehensive insurance!!! She was kind, thorough in her explanation of what each plan offered and extremely humane and personable. I feel blessed to be covered by State Farm❤️"

"Sarah Clifford was very helpful and I feel great about having her for my new insurance agent."

"I have been working with Rich Jones Agency for a couple decades and they are a pleasure to work with. Sarah specifically helped me to maintain/reduce auto costs in a time where most rates are going up! She's a real rockstar (both personable and super knowledgeable)! Highly recommended."

"My wife and I were shopping insurance premiums for Medicare Supplement Insurance. We spoke with Sarah Clifford at our local State Farm office. Over the course of two days we spoke with Sarah several times to address various issues for our individual needs. Sarah was always available to answer our questions and did it in both a personal and professional manner. We deal with a lot of people in call centers and regional offices. It was very refreshing to speak with a knowledgeable and friendly person who seemed to have a genuine interest in helping us. Thank You Sarah !!!!"

"Paul is great to work with. He deserves a raise! Thank you so much for all your help. So professional and funny too!"

"Amazing customer service- friendly, skilled, thorough, efficient, and patient. Rates are great!"

"Sarah was Incredibly, knowledgable, friendly, and efficient. A pleasure!"

"Sarah is an absolute ANGEL and super awesome to work with!!"

"Our experience with Sarah Clifford was nothing short of amazing. She was very knowledgeable and helpful and presented all of the information to us in a highly professional manner. She really heard what we were asking and helped tailor to our unique insurance needs. We cannot recommend her enough."

"I called with an urgent request for a new policy to be setup so that I could pickup a new vehicle that I had purchased. Sarah helped me get this done quickly and efficiently."

"Sarah C. was absolutely fantastic to work with! She helped me save money by bundling my home and auto insurance, and throughout the process, she was incredibly kind, professional, and responsive. Her communication was clear and timely, which made everything so easy. I highly recommend Sarah for any of your insurance needs — you’ll be in great hands!"

"Sarah C. was so great to work with! Very kind and communicative throughout the whole process. Not to mention saving us money across the board by bundling all of our insurance. I would highly recommend working with her!"

"Sarah was a delight and solved ALL my problems in short order. In and out in an hour!!!"

"Sarah Clifford has been amazing since day One. Wether it’s to pay a bill or add a policy she is right there making sure it’s taken care of correctly. I happily have sent her information to many people over the years. If you want 5 star service ask for Sarah. You won’t be disappointed."

"Sara worked hard to get me all set up in one afternoon. Great service!"

"I spoke to Sarah Clifford at State Farm insurance and she worked with me to bundle home and a policy for two autos. She is local: Not in Hartford Connecticut! She addressed all my questions and concerns and in the end saved me $1,070.60 over my bundle policy from a previous insurer. She was friendly. pleasant, funny and competent. I now have a local State Farm Agent!"

"What a pleasure speaking with a qualified agent. Sarah knew the questions to ask and the answers to my questions. Completely confident that I am receiving the correct coverage."

"Terrible experience here. The agent failed to file the required forms with the underwriter, then got busy and never followed up with us. We ended up getting our policy cancelled and are now having a very difficult time finding insurance because we had a gap in coverage. Best to avoid this agent."

"I have been with State Farm for my home owners since I've owned my home. Last year in July I added auto insurance. A change I DO NOT regret Every time I have had a question or an issue about either policy, Sarah Clifford has been on top of it.
This morning at 6 am I messaged her regarding the deer that my car hit at 430 am and SHE answered me, put me at easy with the claim process and expedited the submission. I am so thoroughly impressed with Sarah at Rich Jones AND State Farm that I will never go anywhere else! You ROCK!"